This is for all the people probably coming here from a google search, because when I heard of PSPrint and their deal on postcards for my company (event photography) I googled them and found a ton of negative reviews.
Let me say, my experience with them has been easy and left me with a great product. I admit, their system is a little weird where they make you enter your payment information before you upload your graphics and everything, but they were right on schedule with processing, and then shipped it, provided me with a tracking number as soon as it was sent, and a couple days later it arrived. I opened it up and took a look, sort of expecting to have color imbalance, crooked cuts, etc. because of the reviews that I had read, but nope. Great quality stuff, all cut correctly, colors were correct, and printed on nice stock.
Seems most of the negative reviews were written by people who made mistakes on their own end then want to bash the suppliers for it.
I just wrote this review to hopefully provide people who are thinking about using PSPrint with a review from a very satisfied customer.
Thursday, August 20, 2009
Wednesday, August 5, 2009
A tip of the hat, wag of the finger...
Tip of the hat to Olympus Camera Service. Submerged my Olympus 850sw in the water no more than 3 feet (it's waterproof up to 10) and it died, water got inside the camera. Sent it back, and in a week I had an entirely new camera.
A wag of the finger to RRVelo. I broke my Tarmac SL frame, and speaking with one of the shop guys a week ago, he quotes me at 225 to fix it. Fine. Whatever. It'll get me back on my bike. Sent them some pictures as they requested, another employee quotes me at $475. Yeah, right. No thanks.
A tip of the hat to Smugmug. I made the transition to them last week and it is my favorite website in the world. They are absolutely amazing to work with, and everything looks so much nicer when you're with smugmug.
Lastly... a wag of the finger at Nikon Service... it sucks. I broke the card lever door on a d300 by opening the card door. It snapped off. No, I didn't use excessive force, just twisted the lever to open the door, and bam there it went. My boss says "you might as well throw the whole camera in the lake." I'm beginning to think he was right. I sent it to Nikon to get it fixed via expedited repair. Sent it on thursday, priority mail, insured for the full $1300 I paid for it. I track it online, and on saturday it says that the delivery failed, and a notice was left. Fine, they'll get it monday. I check monday evening and still it's sitting in the P.O. So much for expedited repair...
So I check tuesday night... still sitting at the P.O. I call Nikon, and they say that the repair center has no way to get it and that I need to schedule a redelivery. I say that I already tried and that there's no way for me to do that. They tell me to call the P.O. to do it. So the next morning when USPS opens, i call them to arrange a redelivery. "can't do it," they say. Apparently only the recipients can arrange a redelivery. But wait, they say I can do it online, if I enter in the recipient's information. So I go online, and every time I hit submit, I'm told it's not the correct address. So I call Nikon again, extremely pissed off, and the guy gives me the number for the service factory. I call them and leave a message, then finally get a hold of someone who knows what they're doing and DOESN'T hate their life. Turns out the P.O. never left a slip, and the facility holding it isn't actually the right facility, and they should have delivered Saturday anyways, because the service center always receives shipments on saturday, however that saturday they did not for some reason. So a wag of the finger to you, too, USPS. So finally I am told they will pick it up tomorrow and check it out. Finally, I can get my camera back.
They actually got to it today, which is awesome. Minus the fact they want 150 DOLLARS to fix A PIECE OF PLASTIC that never should have broken off in the first place. I'm finding another shop that will fix my defective equipment.
A wag of the finger to RRVelo. I broke my Tarmac SL frame, and speaking with one of the shop guys a week ago, he quotes me at 225 to fix it. Fine. Whatever. It'll get me back on my bike. Sent them some pictures as they requested, another employee quotes me at $475. Yeah, right. No thanks.
A tip of the hat to Smugmug. I made the transition to them last week and it is my favorite website in the world. They are absolutely amazing to work with, and everything looks so much nicer when you're with smugmug.
Lastly... a wag of the finger at Nikon Service... it sucks. I broke the card lever door on a d300 by opening the card door. It snapped off. No, I didn't use excessive force, just twisted the lever to open the door, and bam there it went. My boss says "you might as well throw the whole camera in the lake." I'm beginning to think he was right. I sent it to Nikon to get it fixed via expedited repair. Sent it on thursday, priority mail, insured for the full $1300 I paid for it. I track it online, and on saturday it says that the delivery failed, and a notice was left. Fine, they'll get it monday. I check monday evening and still it's sitting in the P.O. So much for expedited repair...
So I check tuesday night... still sitting at the P.O. I call Nikon, and they say that the repair center has no way to get it and that I need to schedule a redelivery. I say that I already tried and that there's no way for me to do that. They tell me to call the P.O. to do it. So the next morning when USPS opens, i call them to arrange a redelivery. "can't do it," they say. Apparently only the recipients can arrange a redelivery. But wait, they say I can do it online, if I enter in the recipient's information. So I go online, and every time I hit submit, I'm told it's not the correct address. So I call Nikon again, extremely pissed off, and the guy gives me the number for the service factory. I call them and leave a message, then finally get a hold of someone who knows what they're doing and DOESN'T hate their life. Turns out the P.O. never left a slip, and the facility holding it isn't actually the right facility, and they should have delivered Saturday anyways, because the service center always receives shipments on saturday, however that saturday they did not for some reason. So a wag of the finger to you, too, USPS. So finally I am told they will pick it up tomorrow and check it out. Finally, I can get my camera back.
They actually got to it today, which is awesome. Minus the fact they want 150 DOLLARS to fix A PIECE OF PLASTIC that never should have broken off in the first place. I'm finding another shop that will fix my defective equipment.
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